Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Virgin Money Update

Virgin Money has announced an importan product update for advisers.  For full details see their latest product update here but do take care to note the date of the update. Virgin Money products and support with the lender, including same day payment on completion,  is all available accessible through our direct to lender mortgage clubContact us for more information. 

Adverse Credit Policy Changed

Tomorrow, Thursday 9 July, we will update our lending policy for customers who have County Court Judgements (CCJs) or who have defaulted on an item of credit.

We will no longer accept cases where a CCJ or defaulted account remains on a customer’s credit file, whether satisfied or unsatisfied.

We will also no longer accept cases where there has been two or more consecutive missed payments on any item of credit in the last six months.

What this means for your customers

Any decision in principle submitted from Thursday 9 July will be subject to the new lending criteria.

These changes will not impact customers who have taken an arranged mortgage payment holiday.

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