Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Kensington Update

Here is the latest release from Kensington.  Remember we offer these products via Fees Free Packaging or direct to lender. For product details see their Residential Product Guide or their BTL Product Guide.

Our latest service levels are now live

We always want to be completely transparent about our service levels, so please see our latest figures below for when you’re ready to place a case.

Talk direct… 30 SECS to start talking to your Sales Support team

Turnaround… <1 DAY review on all new apps

Response… <1 DAY to review uploaded docs

Decision… 10 DAYS (working days) from App to Offer

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