Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Pepper Money Update

Here is the latest update from Pepper Money.  You can access Pepper Money products through our direct to lender mortgage club and get the benefits of payment on completion. You can also use our Fees Free Mortgage Packager

Product Withdrawal Notice

We are writing to advise you that we are making changes to our Residential product range and these changes will be implemented: Overnight on Tuesday 21st March

This is a further step in improving Pepper Money’s mortgage range, following the recent introduction of £350 cashback for remortgages and our retention range, these changes ensure we provide your customers with a greater choice of mortgage products.

To secure one of our existing products, please ensure you have submitted your Decision in Principle to “DIP Illustration Produced” status with your chosen product selected by: 5pm on Tuesday 21st March

Full Mortgage Applications for this withdrawn range must be submitted with fees paid by: 5pm on Monday 27th March

We regret that we will not be able to honour any cases that miss these deadlines.

If you have any queries or need any support, please contact our team who are on hand to help you on 03333 701 101.

Changes to our Residential range

We are happy to inform you that we have reduced rates across our Residential & DMP ranges by as much as 0.90% and introduced a 70% LTV tier on Pepper 36 products starting from 6.75%.

These products are ideal for your customers with larger deposits and complement the recent launch of our £350 fee-assisted cash back offer and retention range.

We are committed to providing our broker partners with a mortgage range which meets the needs of your customers.

Our rate adjustments combined with our specialist support and fast turnaround times, means that you can rely on us to help more of your customers achieve their goals.

Whether your customer requires a ResidentialShared OwnershipHelp to BuyDMP or Bankruptcy mortgage – we connect the right people with the right product for them. Underpinned by a broad range of criteria and a positive lending attitude.


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