Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Pepper Money Update

Here is the latest update from Pepper Money.  You can access Pepper Money products through our direct to lender mortgage club and get the benefits of payment on completion. You can also use our Fees Free Mortgage Packager

Optimum Credit is now Pepper Money

I am pleased to announce that our integration with Pepper Money completed over the weekend.  Please be aware of the below information including a change on how you access SWAN.

SWAN

Please note that the address you should use for SWAN should be https://swan.pepper.money

The previously advised address was incorrect and is not currently working.  Please use the above to access SWAN

Email addresses

Our group emails updated over the weekend and you should use these going forward

Submission Checklist

Please find an updated submission checklist to be used from today.  New Broker Packaging Guides will be issued to you shortly.

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