Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Together Update

Below is an update from Together, the Bridging and Commercial Mortgage lender, that you can access via our bridging and commercial mortgage team.  Contact our team today for more information or click here to view their product cards. 


Important updates and product changes from Together

Improving our service.   

We’ve made some changes to our underwriting processes for our personal finance applications to ensure a fast and efficient turnaround for your clients.   

  • Employed applicants will no longer be required to provide a letter from their employer stating that they are not on furlough or at risk of redundancy.  However, conditions will still apply and applicants will be required to provide copies of their latest pay slips.
  • On affordability assessment, following a review of the guidance relating to revolving credit we have increased the calculation for the minimum monthly payment on credit card balances from 3% to 5%.  This will affect all applications quoted from the 4th June.

Where there’s any element of debt consolidation:

  • We’ll now require a full creditor statement from your clients – including all pages of the creditor statement and the creditors full bank details, on company letterhead.
  • Where full reference numbers are not shown on statements we’ll require full proof of reference numbers by appropriate means – for example a copy of the front of the clients credit card.
  • For unsecured loans we’ll require a headed redemption statement with full bank details to send the payment electronically.

Important information.

When submitting a new application on My Broker Venue, please include the details of any introducer under the ‘Application Data’ tab. Documenting the true source of any business helps us to protect you, the client, and Together from potential financial crime.

Full details of our latest changes can be found on our updates page.

Comprehensive Underwriting guide.

We’ve recently updated our underwriting guide providing you with full comprehensive details for all of our personal finance product applications. 

Take a look at our new guide.

View our Underwriting guide.

If you need to discuss a case, you can contact our team 0333 2426476.

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