Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

TSB Update

See the latest announcement from TSB below.  Note that you can access TSB via the Brilliant Solutions mortgage club but the lender does place some restrictions on access. Contact us for details.  

TSB Mortgage Product Guides are available here but check the date to ensure it has been updated to reflect the announcements below.

Important News from TSB: Lending criteria updated for all non-UK and Irish nationals  

TSB has simplified its policy for Residential and Buy to Let mortgage applications where the customer is a non-UK or Irish national.  

From 5 March 2021, the lending criteria previously classified non-UK and Irish customers into two categories: 

  • EEA and Swiss nationals, and 
  • Non-EEA nationals 

This has been updated to align the following requirements for all non-UK and Irish nationals, removing reference to EEA/Swiss nationals and non-EEA nationals: 

  • Maximum permitted loan to value is aligned for all non-UK and Irish nationals. 
  • All non-UK and Irish nationals  are permitted to use the ‘share code’ in addition to other acceptable forms of evidence. 

For more information see our criteria

Applications and DiPs started before 5 March, won’t be impacted by these changes. 

If you have any questions, please contact your national account manager.  

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