Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

TSB Update

See the latest announcement from TSB below.  Note that you can access TSB via the Brilliant Solutions mortgage club but the lender does place some restrictions on access. Contact us for details.  

TSB Mortgage Product Guides are available here but check the date to ensure it has been updated to reflect the announcements below.

Important News from TSB: Residential rate changes.

TSB has made a selection of Residential rate changes.

Products withdrawn:

First Time Buyer and House Purchase

  • 2 Year Tracker products


  • 2 Year Tracker products
Rates increased on:

First Time Buyer and House Purchase:

  • 2 year fixed (5 Year ERC), 0-75% LTV, by up to 0.45%
  • 5 year fixed, (5 Year ERC), 0-75% LTV, by up to 0.45%
  • Remortgage:
    2 year fixed (5 Year ERC), 0-75% LTV, by up to 0.45%
  • 5 year fixed (5 Year ERC), 0-75% LTV, by up to 0.45%

View the product guide.

Important News from TSB: Residential rate improvements

TSB has made improvements to Residential rates, effective from Friday 12 November.  

Rates reduced on: 

First Time Buyer and House Purchase 

  • 2 & 5 Year Fixed (5 Year ERC) 90-95% LTV by 0.20% 

The product guide is attached.

Brokers will be informed of product withdrawals on Wednesday 10 November @ 11:30am and asked to submit applications for these products by 8pm on Thursday 11 November as they won’t be available after this time.  

TSB removes temporary coronavirus policies for affordability and offer extensions

TSB has updated it’s temporary criteria relating to coronavirus impact to income and offer expiry, effective from 11 November.  

Due to the Government Job Retention Scheme ending on 30 September, the lender has removed reference to applicants being ‘furloughed’ or in receipt of ‘top up income. This will no longer apply, and the latest payslip should no longer reference this type of income. 

The temporary offer extension process to support customers who experienced delays due to Coronavirus will be ending on 11 November 2021, for all cases not yet offered.  TSB will then revert to their standard offer extension process of up to four weeks for all applications, and up to six months for new build cases.   

For cases already offered, prior to 11 November 2021, the lender will continue to offer extensions of three months where applicants have already exchanged and six months where not exchanged, and experiencing delays due to Coronavirus. 

Please contact your national account manager if you have any questions.  

For further information about TSB’s policies, please visit the criteria section of our website. 

Brokers will be informed of these changes on Thursday 11 November. 

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